基于资源的个性化交互服务系统设计与研究 杨京峰（2002级研究生）

摘  要
  本课题来源于北京市教育科学十五规划青年专项课题“基于分布式教育资源组织的网上大学生学术社区建设的应用研究”（CIA02354），是以2002年国家社会科学基金青年项目“基于分布式的知识组织与管理机制研究”的项目成果网络信息资源管理系统(Network Information Resources Management System，NIRMS)为原型的进一步研究。课题围绕资源和用户交互进行开展，并通过设计的系统最终提供用户以个性化服务。随着网络信息的爆炸式增长和网络带宽的加大，传统的门户——用户型的金字塔式信息传递方式正转变为以任意一个用户为塔顶的网状金字塔型信息传递方式。面对繁杂的资源和多样的用户，本研究探讨如何发挥用户的主观能动性，通过交互促进用户对资源的理解，并给予用户良好的服务。研究的最终成果是在NIRMS丰富的、具有学术权威的资源的基础上，构建了一个基于资源的个性化交互服务系统。系统设计“学术交流圈”实现了用户现实社会关系继承和网络虚拟社会关系的重建。用户围绕着学术资源和学术探讨紧密的联结在一起。学术交流圈中的“学术权威”为用户的学习提供智力支持；Message工具，讨论区，讨论室为手段搭建的学术互动平台为用户理解资源，用户成长提供了技术保证。用户与资源、用户与用户的交互一方面充分的发掘了资源的价值，另一方面也发掘了用户的价值。系统强调分享和用户之间的交互。用户之间可以分享自己的个人空间，包括：学术交流圈、收藏夹、讨论区、讨论室、BLOG以及用户字典。通过分享，资源转化为知识，个人
进步转化为群体进步。用户之间相互影响，相互促进，共同提高。系统采用J2EE架构开发，向下和NIRMS系统有良好的接口，向上有良好的扩展性。在设计理念方面，系统吸取了建构主义、交互决定论、六度分隔等理论思想。试图把系统做成一个帮助用户在交互中进步，在交互中学习、成长的场所，而不单单是资源的提供场
所。系统与清华大学图书馆网站整合，在实际应用中取得了预期的效果。
关键词：个性化  服务  交互  资源

Abstract
This study stems from the project of Beijing Educational Science - the Applied Research on Online Academic Community for Undergraduates Based on Distributed Educational Resources (CIA02354), and it is the further study of the 2002 National Social Science Funds for Youth Project, the Research on Distributed Knowledge Management. Based on resources and user interaction,we want to provide personalized services for users.

With the widening of bandwidth and booming of net resources, any user could be a corner of the information transfer pyramid shifted from the traditional one that the flow is just from portal site to end user. Faced with themiscellaneous resources and multiple users, the study is focused on how to give play to the users’ subjective initiative, how to promote users’understanding of resources by interaction, and how to provide users with good services. The research is to construct a personalized Interactive Services System (PISS) based on the abundant and authoritative resources of NIRMS (Network Information Resources Management System). The systematic design of "exchange circle among academic users" brings about users’succession of real social relations and reconstruction of virtual web relations. Users are tightly jointed together based on academic resources and studies. The "Academic Authority" in the exchange circle provides users with intellectual support. Message tools, BBS and Chat Rooms assist user to
understand resources and further their progress. User-resource interaction and user-user interaction reveal not only the value of resources but also of users.

PISS stresses the importance of share and user interaction. Users can share their own personal spaces including academic exchange circles, favorites, BBS, chat rooms, BLOG, and user dictionaries. Through share, the resources
are transformed to knowledge; individual developments are advanced to group
ones. In this case, users influence one another and make progress mutually. PISS is programmed with J2EE, which makes it work with the NIRMS easily. In terms of theory, PISS profits more from constructivism, Reciprocal Determinism and Six Degrees of Separation. We try to design PISS as a useful setting that helps users develop themselves in interaction rather than a mere place to the provide resources.
Key words: individualization    service    interaction    resources