On the Current Situation of SMEs Quality System Certification

• Abstract In this paper, current situation of SMEs in China to analyze the quality system certification, and to establish and perfect the ISO9000 quality guarantee system and perfect quality assurance system certification ISO9000 meaning and effect described.
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• First, the concept of content certification system and procedures
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• Quality Standards Implementation for promoting economic and trade development, and improving the quality of management, elimination of technical barriers to trade and an important means of expanding exports, has been recognized around the world. At present, the international quality certification is widely carried out are: product certification, quality system certification, laboratory accreditation and certification of personnel and training institutions registered four series. Establish and perfect quality system, the implementation of ISO9000 quality system certification generally through the planning and design of quality systems, quality system documentation, operation and registration of quality system audits in four stages.
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• 1. Quality system planning and design. Planning and design stage, is the key to the establishment of quality system and the basic stage.
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• (1) education and training, unified understanding of standards implementation, the implementation of quality system certification of enterprises involved in every department, every employee must be actively involved in, aware of their objectives.
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• (2) implementing organizations, the development plan system of ideas referred to the quality of enterprises in all sectors and all the staff, set up a capable team, harmonized, fully responsible for the accreditation of work is very important.
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• (3) determine the quality policy, quality objectives is to develop top management of the company's guiding ideology and commitment to quality is the quality standard of behavior of all employees work in the direction and quality, but also a manifestation of corporate culture.
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• (4) integration of business practice, choosing the most appropriate mode of quality assurance and quality system elements. ISO9000 standard is a common international standard, it is not specifically for a particular industrial sector or sectors of the economy developed, it provides three kinds of quality assurance model, that: ISO9001 "quality system: design, development, production, installation and service quality assurance model ", ISO9002" quality system: production, installation and service of quality assurance models ", ISO9003" quality system: the final quality assurance inspection and test mode. "
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• 2. Preparation of quality system documents. The preparation of quality system documents, is an organization to implement ISO9000 series of standards, to establish and maintain effective operation of its quality system and important basic work is also ISO 9000 quality system audit and certification of the main basis.
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• 3. Quality system operation. After the quality system documentation, promulgated by the corporate top management, quality system already up and running. Quality System is the implementation of quality system documents the process to achieve quality goals.
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• 4. Quality system certification audit. When the quality system into the normal running, so that agencies can apply for certification to the certification audit. Certification audit team assigned to the application of the system for document review and on-site audits, companies meet the requirements of the quality certificate issued.
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• Second, our quality system certification system development and status of
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• In recent years, the rapid development of SMEs, particularly since reform and opening, private, wholly-owned, joint ventures, more rapid development. Most companies regard quality of life, product quality checks pass rate has increased annually, from corporate leadership to technical staff agreed that to improve product quality, reduce costs, increase cost-effectiveness imperative to earnestly implement Shishi GB/T19000-ISO9000 standards, engage in Good Quality Management, have formed a consensus.
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• 1. Through the quality system certification does not mean that all problems are solved, the quality system audit is a corporate site and system elements of sampling, according to the results of sampling to determine the company's quality system qualification. This is bound to have some risks: one is likely to qualified businesses as unqualified (producer risk), one is likely to unqualified contractors qualified business (consumer risk).
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• 2. It should be pointed at a higher level of quality management objectives. Companies to complete evidence, marked the company's quality management level has been scaled to a new level.
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• 3. The purpose of quality certification should be implemented to improve product quality.
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• 4. Enterprises continue to ensure the effective operation of quality system.
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• (1) should be fully implemented GB/T19000-ISO9000 family standards. GB/T19000-ISO9000 family standards a series of standard, the close relationship between the standard, structured, in the role of the system vary.
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• (2) should carry out prevention. Enterprises must fully implement the quality system in the prevention-oriented thinking, positive development of effective preventive measures, careful analysis of product specifications and with all processes related to product quality, operations, quality records, service reports and customer advice on the possible quality the root causes of the problem in advance to eliminate any possible failure (including potential failure) factors.
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• (3) should be continuous quality improvement. Company's quality system is always in appropriate - inappropriate - appropriate, effective - ineffective - effective development of this dynamic state of infinite loop. Organizational structure of quality systems, resources, and the process of each activity and every improvement is a leap, can improve the effectiveness of quality system for enterprises and customers to provide more benefits. Therefore, continuous quality improvement is to promote the continuous improvement of quality system, an important means of constantly updated.
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• 5. The quality of SME management system operation, combined with the specific situation of SMEs, improving the quality system certification of SME proposals.
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• (1) attaches great importance to the quality of management information collection and accumulation of all data used to speak.
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• (2) allow enterprises of all workers have a strong sense of crisis leadership, sense of urgency and responsibility.
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(3) the quality system in the construction and operation of context, regardless of the implementation of what criteria, what kind of system set up, the quality management manual, Procedure Documents and Working papers are very well defined, specific, Meige staff should be very consciously in accordance with the duties of this position and working procedures of work (training, guarantee), quality system works well and effectively, it is fundamental to ensure product quality.  

题名：On the Current Situation of SMEs Quality System Certification

作者：John Stark